FAQ
đź’µ How much does shipping cost?
Shipping is free on all U.S. orders over $50!
Orders under $50 will show the exact shipping rate at checkout before payment.
📦 How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link.
If you can’t find it, check your spam folder — or email us at support@freshfitsstore.com, and we’ll send it again.
đź’ł What is your return policy?
We accept returns within 30 days of delivery for unused, unopened products in original packaging.
To start a return, email support@freshfitsstore.com with your order number.
See our Refund Policy for full details.
đź’” My item arrived damaged. What do I do?
We’re so sorry that happened! Please email a photo of the damaged item to support@freshfitsstore.com within 7 days of delivery, and we’ll send a replacement or refund right away.
🌍 Do you ship internationally?
Currently, we ship primarily within the United States, but we’re expanding!
If you’d like us to deliver to your country, contact us at support@freshfitsstore.com for options.
✉️ How can I contact you?
You can reach us anytime at support@freshfitsstore.com, or visit our Contact / Track Order page.
We reply within 24 hours (Mon–Fri).